Terms of service

Welcome to Alternative Media!
The terms “we”, “us”, and “our” refer to Alternative Media. By using our store and website, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree, please do not use our Services.

1. Access and Account

  • You must be 18 years or older (or the age of majority in your country).

  • Accounts are personal and cannot be transferred, sold, or assigned.

  • You are responsible for all activity on your account.

2. Products

  • All product images and descriptions are as accurate as possible.

  • Colours and appearance may vary depending on your device.

  • We may discontinue or limit products at our discretion.

3. Orders

  • All orders are made-to-order unless stated otherwise.

  • Orders are accepted once payment is processed and confirmed.

Cancellations:

  • Can be made within 24 hours of placement.

  • After production begins, cancellations may not be possible.

  • Orders are subject to our Refund Policy.

4. Prices and Billing

  • Prices exclude taxes, shipping, handling, or customs/import charges.

  • Prices are correct at the time of order but may change.

  • Payment details must be accurate and current.

5. Shipping and Delivery

  • Delivery times are estimates only.

  • We are not liable for delays caused by carriers, customs, or other factors outside our control.

  • Risk: Risk of loss or damage remains with Alternative Media until goods are delivered.

6. Intellectual Property

  • All content on this site is owned by Alternative Media or its licensors.

  • Use is for personal, non-commercial purposes only.

  • Copying, reproducing, or distributing content without permission is prohibited.

15. Disclaimer of Warranties

  • Services and products are provided “as is” except as required by Irish/EU law.

  • Nothing in these Terms affects your statutory consumer rights.

16. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages.

  • Statutory rights under Irish/EU law are unaffected.

21. Governing Law

  • These Terms are governed by Irish law.

  • Any disputes are subject to the Irish courts.

25. Consumer Rights

As an EU consumer, you have rights including:

  • Goods must be of satisfactory quality, fit for purpose, and as described.

  • Right to cancel within 14 days (except made-to-order/custom products).

  • Right to repair, replacement, or refund for faulty or damaged goods.